Terms and Conditions

Please read these Terms and Conditions (“Terms”) carefully before using our website or purchasing our products. By accessing or using our services, you agree to be bound by these Terms.

🔹 1. General

These Terms apply to all visitors, users, customers, and others who access or use the website or purchase products from Swaraz Sewing Machines (“we”, “our”, or “us”).
We reserve the right to modify these Terms at any time. Changes will be posted on this page with a revised effective date.

🔹 2. Product Information

We strive to ensure all product descriptions, images, and specifications are accurate and up to date. However, slight variations in color, design, and specifications may occur. We reserve the right to make changes without prior notice.

🔹 3. Orders & Payments

Orders can be placed online, in person, or via authorized distributors.
All orders are subject to availability and confirmation.
Payments must be made in full before dispatch. We accept UPI, bank transfer, and other authorized payment modes.
In case of pricing or typographical errors, we reserve the right to cancel orders or correct the error.

🔹 4. Shipping & Delivery

Delivery timelines may vary based on location and product availability.
Shipping costs will be communicated before order confirmation.
We are not responsible for delays caused by courier partners, weather, or force majeure events.

🔹 5. Warranty & Repairs

All Swaraz Sewing Machines come with standard warranty terms. Please refer to our [Warranty Policy] page for coverage details.
Repair and maintenance services are available at authorized service centers only. Unauthorized repairs void the warranty.

🔹 6. Returns & Cancellations

We accept returns only for damaged or defective products reported within 7 days of delivery.
Items must be unused, in original packaging, and accompanied by proof of purchase.
Cancellations must be requested before shipment. Once dispatched, the order cannot be canceled.

🔹 7. Intellectual Property

All content on this website including logos, trademarks, images, and text is the property of Swaraz Sewing Machines and may not be copied or used without written permission.

🔹 8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Use of our machines must be in accordance with the manual and safety guidelines provided.

🔹 9. User Conduct

Users agree not to:

Use our site for unlawful activities
Post or transmit false, misleading, or harmful content
Interfere with the security of the site or services

Violation of these terms may result in denial of access to the site and legal action.

🔹 10. Privacy

Use of the website is also governed by our [Privacy Policy], which outlines how we collect, use, and safeguard your personal information.

🔹 11. Governing Law

These Terms shall be governed and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

📬 Contact Us

If you have any questions about these Terms, please contact:

Swaraz Sewing Machines
Flat No. 9 & 10, 3rd Floor, Alapati Enclave,
Sai Nagar, Road No. 1, Beside Silver Plate Hotel,
Nagole, Hyderabad – 500068
📞 +91 91004 78999
📧 info@swarazindia.com

Terms and Conditions